Instant Cash Privacy Policy
Last updated: 14th April 2024
Policy Contents
- About this policy
- Information about us
- Your personal data rights and controls
- Personal data we collect about you
- Our purpose for using your data
- Sharing your personal data
- Data retention
- Keeping your personal data safe
- Cookies
- Changes to this policy
- Contact us
1. About this policy
This Privacy Policy explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information. From now on, we’ll refer to it as ‘Policy’. It applies to your use of:
- InstantCash Ltd’ Site – https://www.instantcashhub.com
- InstantCash Ltd’ In store Kiosks
It also covers how our staff use your data on our internal system.
From now on we’ll refer to these collectively as ‘Services’.
From time to time, we may develop new services. They’ll also be subject to this policy.
This policy is not:
- InstantCash Hubs Terms and Conditions, which is a separate document, that can be found here – https://www.instantcashhub.com/terms-conditions
The basic principles of InstantCash Ltd’ privacy policy are:
- InstantCash Ltd shall not make use of your Personal Details without your permission, except where necessary to supply the services expressly requested by you. E.g., Using one of the InstantCash Ltd services.
- InstantCash Ltd shall give you the opportunity to check and correct information relating to you.
2. Information about us
Our Site is owned and operated by InstantCash Ltd. A limited company registered in England under company number 15323031, whose registered address is 3 Little John Street, Grimsby, England, DN34 4AQ and whose main trading address is
158 Cromwell Rd, Grimsby, England, DN31 2BAWe are regulated by the Information Commissioner’s Office.
For information on how to contact our Data Protection Officer Martin Szczerba please refer to the ‘Contact us’ section on this policy.
3. Your personal data rights and controls
Privacy laws give certain rights to individuals over their personal data.
| It's your right to... | How? | We inform you: |
|---|---|---|
| Be informed | Be informed of the personal data we process about you and how we process it. |
We inform you:
|
| Access | Request access to the personal data we process about you. | To request a copy of your personal data please contact us. |
| Rectification | Request that we amend or update your personal data where it’s inaccurate or incomplete. | You can correct your data by contacting us. |
| Erasure | Request that we erase your personal data. |
Please note there are situations where InstantCash Ltd is unable to delete your data, for example when:
|
| Right to Opt-Out | Request to opt out of the processing of your personal data. | You can opt out from us using your data by contacting us. |
| Data portability | Request a copy of your personal data in electronic format. | For information about how to exercise the right to portability, see ‘Know/Access’ above. |
| Not to be subject to automated decision making | Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect. | InstantCash Ltd does not carry out this type of automated decision making in its’ Services. |
| Withdrawal of consent | Withdraw your consent to us collecting or using your personal data. You can do this if InstantCash is processing your personal data solely based on your consent and not to provide one of its services. |
To withdraw your consent, you can:
|
*Due to technical or other limitations it is not always possible for InstantCash Ltd to exert control over third party cookies. Users can learn how they can effectively control cookies behaviour by visiting the following link – https://cookies.insites.com/disable-cookies/.
Verifying Requests
To verify a customers, request to know, request to delete, and request to correct, we may ask you to provide us certain details relating to your account.
4. Personal data we collect about you
These tables set out the categories of personal data we collect from you.
Collected when you use one of our services in store.
| Categories | Description |
|---|---|
| User Data |
Personal data that we need to create your account that enables you to use InstantCash Ltd’s services. Data we collect may include:
|
| Street Address Data |
We require your street address for the following reasons:
|
Collected through your use of InstantCash Ltd' Kiosk System:
| Categories | Description |
|---|---|
| User Data |
Personal data we collect about you when you view an existing contract:
Usage data collected and processed when you’re using InstantCash Ltd’ Kiosk System: Search for an item:
Technical Data:
|
Collected through your use of InstantCash Ltd' Website:
| Categories | Description |
|---|---|
| Usage Data |
Personal data collected when you’re using InstantCash Ltd’s website:
Technical Data:
Your general (non-precise) location: Your general location includes country, region or state. We may learn this from technical data (e.g. your IP address). We need this to:
|
Additional data you may choose to give us:
| Categories | Description |
|---|---|
| Survery and Research Data |
When you respond to a survey or take part in user research, we collect and use the personal data you provide for analytical purposes and decision making. We may also contact you to provide you support or ask for further information. |
5. Our purpose for using your data
The tablet below sets out:
- Our purpose for processing your personal data.
- Our legal justifications, under data protection law for each purpose.
- Categories of personal data which we use for each purpose. See more about these categories in Section 4 ‘Personal data we collect about you’.
Here is a general explanation of each legal justification to help you understand the table:
- Performance of a Contract: When it’s necessary for InstantCash Ltd (or a third party) to process your personal data to:
- Comply with obligations under a contract with you. This includes InstantCash Ltd’ obligations under the Terms of Use to provide Services to you, or
- verify information before a new contract with you begins.
- Legitimate Interest: When InstantCash Ltd’ or a third party has an interest in using your personal data in a certain way. For example, using your Usage data to improve services for all users.
- Consent: When InstantCash Ltd’ asks you to actively indicate your agreement to InstantCash Ltd’ use of your personal data for a certain purpose.
- Compliance with Legal Obligations: When InstantCash Ltd’ must process your personal data to comply with law.
| Purpose for processing your data | Legal justification that permits the purpose | Categories of personal data used for the purpose |
|---|---|---|
| To provide InstantCash Ltd’ services in accordance with our contract to you. For example, when you open a contract with us. | Performance of a Contract |
User Data Street Address Data |
| To diagnose, troubleshoot, and fix issues with our Services. | Preformance of a Contract |
User Data Usage Data |
| To evaluate and develop new features and improvements to the InstantCash Ltd’ service. | Legitimate Interest. We want to develop and improve our services for You. |
User Data Usage Data Survey and Research Data |
| For marketing or advertising where the law requires us to collect your consent. For example, when the law requires consent for email marketing. | Consent |
User Data Usage Data |
| To comply with a legal obligation that we are subject to. | Compliance with Legal Obligations |
User Data Street Address Data Usage Data Survey and Research Data |
| To comply with a request from law enforcement, courts, or other competent authorities. | Compliance with Legal Obligations |
User Data Street Address Data Usage Data Survey and Research Data |
| To establish, exercise, or defined legal claims. |
Legitimate Interest. Our legitimate interests here include:
|
User Data Street Address Data Usage Data Survey and Research Data |
| To conduct research and surveys |
Legitimate Interest We use this information to understand how we can improve our services.
|
User Data Usage Data Survey and Research Data |
7. Data retention
We may retain information as required or permitted by applicable laws and regulations, including:
- To honour your choices.
- For our billing or records purposes.
- To fulfil the purposes described in this privacy statement.
- Complying with our legal obligations.
We take reasonable measures to destroy data or de-identify personal data when it is no longer required.
8. Keeping your personal data safe
We’re committed to protecting our users’ personal data. We have put various safeguards in place to guard against unauthorized access and unnecessary retention of personal data in our systems. These include but are not limited to, access levels, firewalls, and strong credentials.
10. Changes to this policy
We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes at the top of this page (including when they will take effect) in accordance with law.
Your continued use of any InstantCash Ltd service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes.
11. Contact us
For any questions or concerns about this Policy, you can contact our Data Protection Officer Martin Szczerba in the following ways:
Email: privacy@instantcashhub.com>
Post: 158 Cromwell Rd, Grimsby, DN31 2BA